Development services review

The downtown Kitchener skyline light up at night.

Kitchener is going through an extraordinary transformation that can be seen happening all around us. To ensure we are in the best position possible to respond to exciting changes to the community we serve, the city is undergoing a review of our development services.

Development services include things like: customer front counter services for engineering, planning, transportation, building and economic development, building permits, building inspections, business development, downtown development, special events, land development planning, review and approvals (e.g. site plans, subdivisions, zoning by-law amendments, official plan amendments, condominiums, demolition control, consent, committee of adjustment, community planning, environmental planning, and heritage planning), transportation services (e.g. cycling, traffic calming, parking), and parks and open space planning.

We will use this page to share important project updates and engage with you as we seek to bring a greater focus, coordination and accountability to our development functions.

Kitchener is going through an extraordinary transformation that can be seen happening all around us. To ensure we are in the best position possible to respond to exciting changes to the community we serve, the city is undergoing a review of our development services.

Development services include things like: customer front counter services for engineering, planning, transportation, building and economic development, building permits, building inspections, business development, downtown development, special events, land development planning, review and approvals (e.g. site plans, subdivisions, zoning by-law amendments, official plan amendments, condominiums, demolition control, consent, committee of adjustment, community planning, environmental planning, and heritage planning), transportation services (e.g. cycling, traffic calming, parking), and parks and open space planning.

We will use this page to share important project updates and engage with you as we seek to bring a greater focus, coordination and accountability to our development functions.

  • Development services review update: what we’ve heard

    17 days ago

    Over the past few months, we have made some great strides in our development services review. We’ve taken meaningful steps to understand stakeholder needs and prioritize areas for improvements that will help guide us down the path of achieving a greater focus, coordination and accountability to our development functions so that we can continue to build a great city.

    Currently, we are in the planning phase of the review, which has two objectives: develop a shared vision so we can work towards a common goal and select processes to dive deeper into during the next phase.

    To explore these objectives...

    Over the past few months, we have made some great strides in our development services review. We’ve taken meaningful steps to understand stakeholder needs and prioritize areas for improvements that will help guide us down the path of achieving a greater focus, coordination and accountability to our development functions so that we can continue to build a great city.

    Currently, we are in the planning phase of the review, which has two objectives: develop a shared vision so we can work towards a common goal and select processes to dive deeper into during the next phase.

    To explore these objectives we:

    • Started by interviewing staff in October
    • Expanded our engagement by interviewing the development community in November 2018
    • Launched a public survey and interviewed residents in November 2018
    • Conducted three staff visioning workshops from November 2018 – January 2019
    • Participated in a strategy session with Council – March 2019

    If you have any questions, please contact: Margaret Love, Project Manager, margaret.love@kitchener.ca, 519-741-2200 ext. 7042.

    Sincerely,

    Justin Readman, General Manager, Development Services Department

    City of Kitchener