Engagement Results

During the 2023 – 2026 strategic planning process, the city is engaging the community like never before.

In addition to the Environics telephone survey of 1,006 residents, we did broader and deeper listening with residents. Some of the activities we used were:

  • Built a dedicated Engage page – 3800 visits and counting

  • Drew 541 ideas board contributions

  • Deployed a team to conduct more than 100 on-the-street interviews

  • Received 35 artistic contributions to the 20-year vision

  • Conducted four neighbourhood focus groups where 617 ideas were shared


Residents told us more about their priorities, and we heard them. The top 10 things they would like to see Kitchener take action on are:

  • Add more trees and green spaces

  • Ensure diverse housing options for all

  • Be proactive in support of a healthy community

  • Prioritize equity, diversity and inclusion

  • Create opportunities that promote belonging

  • Engage more residents and stakeholders

  • Take action on climate change and sustainability

  • Invest in technology and business

  • Continue infrastructure upgrades

  • More active and public transportation


We are currently meeting with our Resident Panel, Compass Kitchener and City staff to create a draft strategic plan. When it is completed, we will share it with residents for their feedback. Subscribe to this page to ensure you get updates, and to learn how to provide your feedback!


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This project is complete. Kitchener Council has approved a citizen-informed plan to guide the City’s priorities over the next four years. The 2023-2026 strategic plan was developed after extensive engagement. Thank you to everyone who took our surveys, talked to us on the street or joined our resident panel! For more information, visit kitchener.ca/OurPlan