Kitchener.ca website transformation

Screen capture of the homepage of kitchener.ca, featuring an aerial view of the Victoria Park clock tower as the background image.

The City of Kitchener website, www.kitchener.ca, is undergoing a major transformation. When it relaunches later this year it will include a self-serve portal, allowing you to access city services straight from your computer or mobile device.

We're reviewing more than two years of analytic data to understand what on kitchener.ca is the most relevant to Kitchener residents, how the site is being used and whether important information could be made more easily accessible.

But more importantly, we want to hear from you! Whether you use kitchener.ca on a daily, weekly or monthly basis, we are building this website for you. Our 10-minute survey asks a few simple questions about how you use the site, what works well and what we can do better. You can also add your ideas and comments as notes to the idea board below.

When you take our survey about kitchener.ca and provide your email address, you will be entered into a draw to win an exciting prize pack!

NEW! We've added a new way to give feedback on our online portal. In the surveys tab below, you can test the account signup process and let us know what you think.

Looking for more ways to shape the future of kitchener.ca? Help us test our menu structure and tell us what you think it should be:

Click the ‘subscribe’ button on the side of the page to be notified about important project milestones and future opportunities for consultation.

The City of Kitchener website, www.kitchener.ca, is undergoing a major transformation. When it relaunches later this year it will include a self-serve portal, allowing you to access city services straight from your computer or mobile device.

We're reviewing more than two years of analytic data to understand what on kitchener.ca is the most relevant to Kitchener residents, how the site is being used and whether important information could be made more easily accessible.

But more importantly, we want to hear from you! Whether you use kitchener.ca on a daily, weekly or monthly basis, we are building this website for you. Our 10-minute survey asks a few simple questions about how you use the site, what works well and what we can do better. You can also add your ideas and comments as notes to the idea board below.

When you take our survey about kitchener.ca and provide your email address, you will be entered into a draw to win an exciting prize pack!

NEW! We've added a new way to give feedback on our online portal. In the surveys tab below, you can test the account signup process and let us know what you think.

Looking for more ways to shape the future of kitchener.ca? Help us test our menu structure and tell us what you think it should be:

Click the ‘subscribe’ button on the side of the page to be notified about important project milestones and future opportunities for consultation.