Age-friendly Action Plan

The City of Waterloo is developing its next Age-friendly Action Plan (2027–2030), and we want to hear from you. Together, we can better understand the needs of older adults in our community by identifying gaps in service, challenges in accessing support, opportunities for improvement, and what is already working well.

Your input will help shape recommendations for the Action Plan and guide decisions about future programs, services and funding. By sharing your experiences and ideas, you’ll be helping us build a more welcoming, supportive, and age-friendly Waterloo.

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Project updates

Ideas gallery

Timeline

Timeline item 1 - active

June 2025 to April 2026: Background research and building connections

Preliminary engagement.
Timeline item 2 - incomplete

January to March 2026: Surveys

Survey coming soon.
Timeline item 3 - incomplete

April to June 2026: Engagement sessions

In person feedback sessions.
Timeline item 4 - incomplete

Spring/summer 2027: Council report and recommendations

A report will be presented to Council spring/summer 2027.

Who's Listening

Pamela Albrecht
Community Outreach Coordinator, Community Services

Email: pamela.albrecht@waterloo.ca

Amy McCullough
Policy and Project Coordinator

Email: amy.mccullough@waterloo.ca

Jennifer Reed
Program Communications Coordinator

email: jennifer.reed@waterloo.ca

Age-friendly Action Plan