We’re seeking your input on customer service at City Hall and on how you access City services. Whether you’ve visited City Hall recently or not, your feedback will help us better understand residents’ experiences, expectations, and preferred ways of connecting with the City. Please take a few minutes to complete our short survey and share your thoughts. Whether it’s what you value, what’s missing, or what could be improved, your input will help us to shape the future of Cambridge.

Survey closes on March 16