Facility Accessibility Design Standards

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The City of Waterloo, City of Kitchener and the Townships of Wellesley, Wilmot and Woolwich are working together to improve accessibility and inclusion in municipal facilities and municipally-owned public spaces. SPH Consulting has been hired to develop a detailed set of Accessibility Design Standards for Municipal Facilities and Public Spaces.

These standards only apply to the physical design of the building or facility, for example:

  • Acoustics
  • Assistive listening systems
  • Change rooms
  • Drinking fountains and bottle filling stations
  • Fire and life safety systems
  • Kitchens and kitchenettes
  • Libraries
  • Lighting
  • Paths of travel
  • Playgrounds
  • Public address systems
  • Recreational and community facilities
  • Rest areas
  • Security systems
  • Signage and wayfinding
  • Tactile walking surfaces
  • Texture and colour

The goal of this project to develop a clear set of guidelines for consultants, contractors, operations staff, and project managers. These guidelines will give direction on all future construction and renovation projects in public facilities. We aim to meet and exceed existing regulatory codes and standards to offer a more consistent user experience across the community.

How you can contribute

We are using the City of London’s Facility Accessibility Design Standards as a starting point. We have already consulted local community organizations and the Grand River Accessibility Advisory Committee (GRAAC) on their promising practices and guidelines. We have added this valuable feedback to the development of our standards.

We would like to invite community members with disabilities, and those who support persons with disabilities, to contribute as well.

We want to ensure that we’ve heard from many different perspectives and that our standards reflect local experiences and preferences. Your contributions will help ensure that local public spaces are more accessible and inclusive for community members and visitors.

Call us

Opportunities to contribute online are below. Know someone who has great ideas but doesn't spend time online? Tell them to call any member of our project team.

Stay informed

Subscribe for updates and be the first to know about news and information about this project. Add your email to the Stay Informed box on this page and click ‘Subscribe’.

The City of Waterloo, City of Kitchener and the Townships of Wellesley, Wilmot and Woolwich are working together to improve accessibility and inclusion in municipal facilities and municipally-owned public spaces. SPH Consulting has been hired to develop a detailed set of Accessibility Design Standards for Municipal Facilities and Public Spaces.

These standards only apply to the physical design of the building or facility, for example:

  • Acoustics
  • Assistive listening systems
  • Change rooms
  • Drinking fountains and bottle filling stations
  • Fire and life safety systems
  • Kitchens and kitchenettes
  • Libraries
  • Lighting
  • Paths of travel
  • Playgrounds
  • Public address systems
  • Recreational and community facilities
  • Rest areas
  • Security systems
  • Signage and wayfinding
  • Tactile walking surfaces
  • Texture and colour

The goal of this project to develop a clear set of guidelines for consultants, contractors, operations staff, and project managers. These guidelines will give direction on all future construction and renovation projects in public facilities. We aim to meet and exceed existing regulatory codes and standards to offer a more consistent user experience across the community.

How you can contribute

We are using the City of London’s Facility Accessibility Design Standards as a starting point. We have already consulted local community organizations and the Grand River Accessibility Advisory Committee (GRAAC) on their promising practices and guidelines. We have added this valuable feedback to the development of our standards.

We would like to invite community members with disabilities, and those who support persons with disabilities, to contribute as well.

We want to ensure that we’ve heard from many different perspectives and that our standards reflect local experiences and preferences. Your contributions will help ensure that local public spaces are more accessible and inclusive for community members and visitors.

Call us

Opportunities to contribute online are below. Know someone who has great ideas but doesn't spend time online? Tell them to call any member of our project team.

Stay informed

Subscribe for updates and be the first to know about news and information about this project. Add your email to the Stay Informed box on this page and click ‘Subscribe’.

  • Thank you for contributing

    Share Thank you for contributing on Facebook Share Thank you for contributing on Twitter Share Thank you for contributing on Linkedin Email Thank you for contributing link

    Thank you to everyone who shared comments on this page or emailed us directly about their experiences and perspectives this fall.

    Over the coming months, we will review your feedback and continue to consult with the Grand River Accessibility Advisory Committee (GRAAC). We expect to present a final report on the outcomes of our engagement and recommended Accessibility Design Standards for Municipal Facilities and Public Spaces later in 2024.

    If you have any comments or questions in the meantime, please reach out to any member of our team.

Page last updated: 20 Dec 2023, 10:10 AM