GRT Business Plan
Grand River Transit's business plan will provide a roadmap to guide transit service investments from 2025 to 2030 and beyond. The GRT Business Plan builds on transit priorities identified through the Region’s Strategic Plan and Budget consultations. It will focus on how to make transit easier to use, where and when GRT can serve you better, and how and where GRT should prioritize frequency and speed.
There are three different pieces to the GRT Business Plan that we will ask for your input on throughout 2024:
Conventional Bus and Train Business Plan
- Guide the expansion of conventional bus and train services over the next five years, ensuring GRT can meet the needs of a rapidly-growing population and support the Region’s commitment to reducing emissions.
MobilityPLUS and Kiwanis Transit Business Plan
- Guide the improvement and expansion of Specialized Transit Services within Waterloo Region throughout the next five years.
Township Transit Strategy
- Develop and evaluate ideas to expand transit services in the townships over the next five years, providing residents with better access to essential services and employment opportunities.
- Learn more about what we're proposing for service in the townships
Share your feedback
- Ask any questions using the Q+A tool below
Updates
Fall public engagement will begin soon!
Subscribe to this project for updates about all three plans as we will add upcoming workshops, engagement opportunities and surveys.
Grand River Transit's business plan will provide a roadmap to guide transit service investments from 2025 to 2030 and beyond. The GRT Business Plan builds on transit priorities identified through the Region’s Strategic Plan and Budget consultations. It will focus on how to make transit easier to use, where and when GRT can serve you better, and how and where GRT should prioritize frequency and speed.
There are three different pieces to the GRT Business Plan that we will ask for your input on throughout 2024:
Conventional Bus and Train Business Plan
- Guide the expansion of conventional bus and train services over the next five years, ensuring GRT can meet the needs of a rapidly-growing population and support the Region’s commitment to reducing emissions.
MobilityPLUS and Kiwanis Transit Business Plan
- Guide the improvement and expansion of Specialized Transit Services within Waterloo Region throughout the next five years.
Township Transit Strategy
- Develop and evaluate ideas to expand transit services in the townships over the next five years, providing residents with better access to essential services and employment opportunities.
- Learn more about what we're proposing for service in the townships
Share your feedback
- Ask any questions using the Q+A tool below
Updates
Fall public engagement will begin soon!
Subscribe to this project for updates about all three plans as we will add upcoming workshops, engagement opportunities and surveys.
Q+A
Ask your questions about the GRT Business Plan here.
-
Share Any plans to have a bus connection between Fairway Station and Waterloo Airport on Facebook Share Any plans to have a bus connection between Fairway Station and Waterloo Airport on Twitter Share Any plans to have a bus connection between Fairway Station and Waterloo Airport on Linkedin Email Any plans to have a bus connection between Fairway Station and Waterloo Airport link
Any plans to have a bus connection between Fairway Station and Waterloo Airport
StanP asked 14 days agoThanks for your question! The 2025-2030 GRT Business Plan will review, consider and prioritize strategic expansion of more GRT services to more destinations to help meet the needs of our growing community.
In the meantime, we're excited to announce the launch of Route 78 Fountain: a 30-minute service between Region of Waterloo International Airport and Sportsworld Station. More information can be found here.
-
Share not a question but more on suggestion..Not everyone have their own car..can GRT also put pregnant women on priority seat on Facebook Share not a question but more on suggestion..Not everyone have their own car..can GRT also put pregnant women on priority seat on Twitter Share not a question but more on suggestion..Not everyone have their own car..can GRT also put pregnant women on priority seat on Linkedin Email not a question but more on suggestion..Not everyone have their own car..can GRT also put pregnant women on priority seat link
not a question but more on suggestion..Not everyone have their own car..can GRT also put pregnant women on priority seat
Reine asked about 2 months agoThank you for the suggestion! GRT's priority seating stickers communicate our compliance with the Accessibility for Ontarians with Disabilities Act. From time to time, GRT also runs customer courtesy campaigns, and we will consider your idea.
-
Share When will Grt bring presto card access to the region and accept credit and debit card. This is urgent pressing need that lot of workers has to rely on cash or Grt card. on Facebook Share When will Grt bring presto card access to the region and accept credit and debit card. This is urgent pressing need that lot of workers has to rely on cash or Grt card. on Twitter Share When will Grt bring presto card access to the region and accept credit and debit card. This is urgent pressing need that lot of workers has to rely on cash or Grt card. on Linkedin Email When will Grt bring presto card access to the region and accept credit and debit card. This is urgent pressing need that lot of workers has to rely on cash or Grt card. link
When will Grt bring presto card access to the region and accept credit and debit card. This is urgent pressing need that lot of workers has to rely on cash or Grt card.
shivasurya asked 3 months agoGRT is working to launch a mobile fare payment system that will complement the GRT EasyGO fare card. The goal is to increase customer convenience by allowing the purchase of fares anywhere and anytime without the need to carry cash, a physical card, or a ticket.
Presto could not be selected because they did not respond to a Request for Proposals, which is a Regional requirement. Having our own system allows us to ensure our fare products meet our unique customer needs. At the time, Presto was not capable of providing certain features GRT needed, such as handling a U-Pass program.
-
Share Will midday service on Route 35 to Greenbrook be restored? on Facebook Share Will midday service on Route 35 to Greenbrook be restored? on Twitter Share Will midday service on Route 35 to Greenbrook be restored? on Linkedin Email Will midday service on Route 35 to Greenbrook be restored? link
Will midday service on Route 35 to Greenbrook be restored?
dunkalunk asked 3 months agoRoute 35 serves many neighbourhoods previously served by Route 2, with direct access to connecting services at Sunrise Centre Station and Central Station. The 2025-2030 Business Plan will build upon transit priorities identified by the public, including strategic investment in expanded service hours.
-
Share Is the Region considering the use of articulated buses in the future to provide additional capacity to busy routes? on Facebook Share Is the Region considering the use of articulated buses in the future to provide additional capacity to busy routes? on Twitter Share Is the Region considering the use of articulated buses in the future to provide additional capacity to busy routes? on Linkedin Email Is the Region considering the use of articulated buses in the future to provide additional capacity to busy routes? link
Is the Region considering the use of articulated buses in the future to provide additional capacity to busy routes?
Alexander G. asked 3 months agoThe 2025-2030 GRT Business Plan will review, consider and prioritize strategic expansion of GRT services to help meet the needs of our growing community. This includes determining the best bus fleet options to achieve the plan.
-
Share What’s the plan for the airport to receive service? The fairway extension bridge was built to accommodate the LRT, this would be an ideal long term vision. Until then, a rapid link to the airport straight up Victoria from the new hub and connecting the forthcoming Breslau GO Station. on Facebook Share What’s the plan for the airport to receive service? The fairway extension bridge was built to accommodate the LRT, this would be an ideal long term vision. Until then, a rapid link to the airport straight up Victoria from the new hub and connecting the forthcoming Breslau GO Station. on Twitter Share What’s the plan for the airport to receive service? The fairway extension bridge was built to accommodate the LRT, this would be an ideal long term vision. Until then, a rapid link to the airport straight up Victoria from the new hub and connecting the forthcoming Breslau GO Station. on Linkedin Email What’s the plan for the airport to receive service? The fairway extension bridge was built to accommodate the LRT, this would be an ideal long term vision. Until then, a rapid link to the airport straight up Victoria from the new hub and connecting the forthcoming Breslau GO Station. link
What’s the plan for the airport to receive service? The fairway extension bridge was built to accommodate the LRT, this would be an ideal long term vision. Until then, a rapid link to the airport straight up Victoria from the new hub and connecting the forthcoming Breslau GO Station.
OnMedic asked 3 months agoThe 2025-2030 GRT Business Plan will review, consider, and prioritize strategic expansion of GRT services (supported by a consistent and frequent core network) to help meet the needs of our growing community. The airport is currently served by the Route 79 Breslau on-demand service. Starting in September, a new route 78 will connect the airport to Sportsworld Station.
-
Share when are you bring nu. 2 back.you take routes and doesn;t run that often. on Facebook Share when are you bring nu. 2 back.you take routes and doesn;t run that often. on Twitter Share when are you bring nu. 2 back.you take routes and doesn;t run that often. on Linkedin Email when are you bring nu. 2 back.you take routes and doesn;t run that often. link
when are you bring nu. 2 back.you take routes and doesn;t run that often.
karen seale asked 3 months agoRoute 35 serves many neighbourhoods previously served by Route 2, with direct access to connecting services at Sunrise Centre Station and Central Station. The 2025-2030 Business Plan will build upon transit priorities identified by the public, including strategic investment in expanded service hours.
-
Share As residents of Vista Hills with teenage children using Bus 31 daily, we have requested for the bus route to be extended further into the area. Presently it’s a 23-25 minute walk from Wild Rye St to get to the bus stop which is not practical on hot summer days or in winter when sidewalks are not cleared in the mornings. We have raised the request 3 times since Sept 2022 but nothing has been done to extend bus 31 beyond the last stop at Sundew. Please look into this and incorporate into the new plan. on Facebook Share As residents of Vista Hills with teenage children using Bus 31 daily, we have requested for the bus route to be extended further into the area. Presently it’s a 23-25 minute walk from Wild Rye St to get to the bus stop which is not practical on hot summer days or in winter when sidewalks are not cleared in the mornings. We have raised the request 3 times since Sept 2022 but nothing has been done to extend bus 31 beyond the last stop at Sundew. Please look into this and incorporate into the new plan. on Twitter Share As residents of Vista Hills with teenage children using Bus 31 daily, we have requested for the bus route to be extended further into the area. Presently it’s a 23-25 minute walk from Wild Rye St to get to the bus stop which is not practical on hot summer days or in winter when sidewalks are not cleared in the mornings. We have raised the request 3 times since Sept 2022 but nothing has been done to extend bus 31 beyond the last stop at Sundew. Please look into this and incorporate into the new plan. on Linkedin Email As residents of Vista Hills with teenage children using Bus 31 daily, we have requested for the bus route to be extended further into the area. Presently it’s a 23-25 minute walk from Wild Rye St to get to the bus stop which is not practical on hot summer days or in winter when sidewalks are not cleared in the mornings. We have raised the request 3 times since Sept 2022 but nothing has been done to extend bus 31 beyond the last stop at Sundew. Please look into this and incorporate into the new plan. link
As residents of Vista Hills with teenage children using Bus 31 daily, we have requested for the bus route to be extended further into the area. Presently it’s a 23-25 minute walk from Wild Rye St to get to the bus stop which is not practical on hot summer days or in winter when sidewalks are not cleared in the mornings. We have raised the request 3 times since Sept 2022 but nothing has been done to extend bus 31 beyond the last stop at Sundew. Please look into this and incorporate into the new plan.
Sayeda asked 3 months agoThe 2025-2030 GRT Business Plan will review and prioritize strategic expansion of GRT services (supported by a consistent and frequent core network) to help meet the needs of our growing community. We've noted this request.
-
Share Why is it that during the middle of the day, mostly route 4 you cut runs when the schedule says exactly when it runs yet one waits to go to work and wow. Guess what the bus goes by out of order or doesn’t come at all for that time it was supposed to be there. Check GRT stop number and says next bus in 39 min after standing waiting for 15 min on Facebook Share Why is it that during the middle of the day, mostly route 4 you cut runs when the schedule says exactly when it runs yet one waits to go to work and wow. Guess what the bus goes by out of order or doesn’t come at all for that time it was supposed to be there. Check GRT stop number and says next bus in 39 min after standing waiting for 15 min on Twitter Share Why is it that during the middle of the day, mostly route 4 you cut runs when the schedule says exactly when it runs yet one waits to go to work and wow. Guess what the bus goes by out of order or doesn’t come at all for that time it was supposed to be there. Check GRT stop number and says next bus in 39 min after standing waiting for 15 min on Linkedin Email Why is it that during the middle of the day, mostly route 4 you cut runs when the schedule says exactly when it runs yet one waits to go to work and wow. Guess what the bus goes by out of order or doesn’t come at all for that time it was supposed to be there. Check GRT stop number and says next bus in 39 min after standing waiting for 15 min link
Why is it that during the middle of the day, mostly route 4 you cut runs when the schedule says exactly when it runs yet one waits to go to work and wow. Guess what the bus goes by out of order or doesn’t come at all for that time it was supposed to be there. Check GRT stop number and says next bus in 39 min after standing waiting for 15 min
Sid74 asked 3 months agoThe 2025-2030 GRT Business Plan will include reviewing our service standards and performance monitoring. For specific issues that you experience riding transit, please report your issue here: https://waterloo.form.ca.empro.verintcloudservices.com/form/auto/grt_main
-
Share Recommend this plan be delayed until after the new hospital location is announced as GRT services will likely need to be increased to that site. The decision re: the hospital location will directly affect responses to this survey. on Facebook Share Recommend this plan be delayed until after the new hospital location is announced as GRT services will likely need to be increased to that site. The decision re: the hospital location will directly affect responses to this survey. on Twitter Share Recommend this plan be delayed until after the new hospital location is announced as GRT services will likely need to be increased to that site. The decision re: the hospital location will directly affect responses to this survey. on Linkedin Email Recommend this plan be delayed until after the new hospital location is announced as GRT services will likely need to be increased to that site. The decision re: the hospital location will directly affect responses to this survey. link
Recommend this plan be delayed until after the new hospital location is announced as GRT services will likely need to be increased to that site. The decision re: the hospital location will directly affect responses to this survey.
bwr asked 3 months agoThe GRT Business Plan project team is collaborating with many community partners to ensure we are considering all current and future major projects that will shape where people will travel in Waterloo Region.
Project milestones and target dates
-
June 27 2024
-
July 2024
-
August 2024
-
September 2024
-
December 2024
-
February 2025
Follow Project
Who's Listening
-
Project Manager; Bus and Train Plan Lead
-
Assistant Manager; MobilityPLUS Plan Lead
BS -
Principal Planner, Transit; Township Transit Strategy lead
Phone 226-749-4325 Email adfraser@regionofwaterloo.ca -
Supervisor, Transit Development
CT
Notice of Collection
To the extent that the foregoing information constitutes personal information as defined in the Municipal Freedom of Information and Protection of Privacy Act, R.S.O. 1990, chapter M.56 as amended, the information is subject to provisions of that Act and will be used to collect community feedback on the topics posted on this forum. Questions about this collection can be directed to grtinfo@regionofwaterloo.ca.
Thank you for your contribution!
Help us reach out to more people in the community
Share this with family and friends