Alternative Housing at Bechtel
An innovative affordable housing project in the Bechtel community in the City of Cambridge
An innovative affordable housing project in the Bechtel community in the City of Cambridge
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The Region is starting to plan for an innovative housing project in Waterloo that will provide affordable homes to individuals and families.
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Welcome to the Kingscourt EngageWR page! Thank you for your interest in this new affordable housing project planned for the City of Waterloo.
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The Region is working towards an accessible, affordable, high-quality, equitable, and inclusive early learning and child care system in Waterloo Region
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Parkland strategy
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Region of Waterloo is looking at new ways to respond to mental health and addiction crises, including alternate destinations for paramedics to bring eligible patients.
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Welcome to the Mooregate Crescent redevelopment EngageWR page! Thank you for your interest in this new affordable housing project planned for the City of Kitchener.
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We are improving Maple Grove Road from Hespeler Road to Vondrau Drive in Cambridge.
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A 2024 event that brought together key players and visionaries who are committed to accelerating housing affordability in Waterloo Region
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Welcome to the Shelley Drive redevelopment EngageWR page! Thank you for your interest in this new affordable housing project planned for the City of Kitchener.
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We're improving University Avenue from King Street to Weber Street in Waterloo.
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Welcome to the 82 Wilson EngageWR page! Thank you for your interest in this new affordable housing project planned for the City of Kitchener.
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In response to the urgent needs in the community, a new emergency shelter is operating at 104 Stirling Avenue, Kitchener (formally Edith MacIntosh Child Care Centre).
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Welcome to the 581-595 Langs Drive EngageWR page! Thank you for your interest in this new affordable housing project planned for the City of Cambridge.
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We're replacing the Scheifele Bridge on Northfield Drive over the Conestogo River in Woolwich.
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In response to the homelessness crisis, the Region of Waterloo announced that a portion of a Regionally-owned property in Waterloo will be the site of an outdoor shelter.
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Anti-Racism Initiative
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The Plan to End Chronic Homelessness is a roadmap for strategies, resources and timelines to end chronic homelessness in Waterloo Region.
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Building Safer Communities aims to improve safety and wellbeing through culturally appropriate mental health and addiction support and crisis response for youth.
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Longfellow Drive reconstruction
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The Children's Services Access and Inclusion Plan aims to build a more accessible and inclusive early years and child care system in Waterloo Region.
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In response to the urgent needs in the community, Region of Waterloo Council approved the purchase of the building at 84 Frederick Street in Kitchener
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We're improving Lancaster Street from Wellington Street to Bridgeport Road in Kitchener.
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In response to the urgent needs in the community, Region of Waterloo Council approved a new emergency shelter in Cambridge to support women and gender-diverse individuals
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This project is complete
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An overnight warming space will re-open on Lawrence Avenue in Kitchener on November 1 for the 2025-26 winter season.
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The City is updating our Official Plan throughout 2025. Follow this project page to stay informed of public engagement opportunities and updates.
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An overnight warming space will re-open on Cambridge Street in Cambridge on November 1 for the 2025-26 winter season.
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We are rehabilitating the West Montrose Covered Bridge in Woolwich.
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We're improving Ainslie Street from Water Street South to Water Street North in Cambridge.
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Urban Design Manual update
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Stormwater engineering on Keats Way
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The Region of Waterloo is proposing to extend the ION LRT system
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We're building a roundabout at New Dundee Road and Robert Ferrie Drive in Kitchener.
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We're proposing a roundabout at Dickie Settlement Road and Roseville Road in North Dumfries.
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We are proposing a roundabout at Sawmill Road and Ebycrest Road in Woolwich.
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Speed management: safe streets for all
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We're proposing a roundabout at the Fischer-Hallman Road and New Dundee Road intersection in North Dumfries.
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We are improving King Street/Coronation Boulevard from Bishop Street to Hespeler Road/Water Street in Cambridge.
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Eby Farm Playground
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Impacts of diverting trucks from downtown Cambridge along Water and Ainslie street
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We are proposing a roundabout at Roseville Road and Edworthy Side Road in North Dumfries
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We are proposing a roundabout at Snyder’s Road/Waterloo Street and Nafziger Road in Wilmot.
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Application to build an 8-storey mixed-use building.
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VanLegend Erb LP is asking to permit the development of a six storey apartment building with 93 units and 108 bedrooms.
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Erb St and Wilmot Line (OPA-24, Z-18-17)
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316 King St N (Z-18-09)
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508 Beechwood Dr (Z-18-07)
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Roy Schmidt Rd and Conservation Dr (Z-17-20 and 30T-17403)
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20 University Ave E (Z-23-03)
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Application to amend zoning to reuse the existing office building by converting most of the current office space to residential units
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435 King St N and 450-460 Weber St N (OPA 47, Z-23-07)
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650, 654, 656, 660 Erb St W (Z-23-09)
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2024 Plan and Budget
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Davenport Road multi-use path connection
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City of Waterloo 2024-2026 Budget
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Initial Business Case to explore passenger rail service between Cambridge and Guelph, connecting to Union Station via the Kitchener GO Line
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We are proposing a roundabout at Strasburg Road & New Dundee Road in Kitchener
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We are improving Franklin Boulevard between Avenue Road and Bishop Street in Cambridge.
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We're improving Victoria Street from Fischer-Hallman to Lawrence Avenue in Kitchener.
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Eby Farmstead.
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The Region of Waterloo is planning to add cycle lanes along the Benton-Frederick Street corridor from Courtland Avenue to Lancaster Street in Kitchener
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The City of Waterloo wants your suggestions to inform rental licensing regulations.
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The Region of Waterloo is considering potential changes to Arthur Street (Regional Road 85)
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2023- 2027 Strategic Plan
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Dunbar Road Multi-Use Trail
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Galt Core Heritage Conservation District
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Hespeler Heritage Conservation District
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The Secondary Plan will bring forward a focused approach to planning for future growth and development in Preston over the next 25 years.
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Multi-Use Sports Courts – Churchill and Weaver
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Property Standards and Lot Maintenance By-law Review
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Property Standards and Lot Maintenance By-law Review
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Housing Needs Assessment
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Transforming Gaukel Street into a pedestrian-first street
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Together we can make roads, sidewalks and trails in Kitchener safer for everyone
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We are building the outdoor facilities at RBJ Schlegel park
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We are making improvements to this park in your neighbourhood
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We are installing a new trunk sanitary sewer in your neighbourhood
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A pedestrian-first street: Market District
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We are creating a plan to make sure we meet our sanitary service needs now and into the future
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Share your feedback on how the centre's outdoor spaces can better meet community needs
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Connect with us and provide your input on the upcoming expansion of the Mill Courtland Community Centre
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Join the conversation on how you inform decisions that are important to our community
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We need your guidance on the design of a new community being built in Kitchener
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We are doing a study on the Belmont Village Urban Corridor to review existing planning policies and guidelines
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Blenheim Road Reconstruction Survey
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Cooper Street Reconstruction
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Cambridge Recreation Complex Design
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Arts & Culture Master Plan
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Older Adult Strategy
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Learn about and share your comments on the extension of Blair Creek Drive
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Learn more and share feedback about the potential expansion and naturalization of the creek
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Exploring growth and change in the areas surrounding the ION light rail system in Kitchener
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Help us name six of our snow plows! Send us your ideas and vote on the ones you like
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Construction of an accessible multi sports court at Hespeler Optimist Park in partnership with Canadian Tire Jumpstart Charities
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We are updating the bylaw and considering licensing short-term accommodations and property rentals
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Budget 2024
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Be a part of the planning for Kitchener's future energy needs
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We are transforming Bramm Yards from a parking lot into an urban business park
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Mill Race Park Pedestrian Bridges
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Noise By-law Review
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We will identify solutions and design alternatives to reduce existing flood risks and support future development in the Hidden Valley community
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We are making improvements to the trail around the periphery of the Deer Ridge Golf Course
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Help us plan for the ecological restoration and stewardship of Huron Natural Area
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Share your priorities for investment to inform Kitchener’s 2024 budget
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2024 Park Playground Replacements
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Fireworks By-law Review
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Answer a follow-up survey about the new zoning regulations that permit up to 3 Additional Dwelling Units (ADUs)
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Help us name six more snow plows! Vote for your favourite names
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Learn more and share your comments on Hidden Valley
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Edward Street and Preston Parkway Sidewalk Design
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Cemetery Master Plan Community Engagement
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Help us design a plan to plant trees across this neighbourhood
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Share your input and help plan the future of the Conrad Centre for the Performing Arts
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We are updating our plan for how Victoria Park is improved, maintained and operated
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Share your feedback and what's important to you about adding new pool features
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Community Services Master Plan
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Nominate a community superstar for a Citizen of the Year Award!
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Township of Wilmot's Arts and Culture Master Plan
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Help us update our rules and regulations to better protect city-owned trees
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Oxford Waterloo Road – Bridge 37/B-OXF
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Queen Street W Design Assignment
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Main Street and Peck Street Reconstruction Design
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Learn about local efforts to display statues of Canada's prime ministers in Wilmot Township.
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Lions Can-Amera Park Spray Pad
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New Comprehensive Zoning By-law with Form Based Residential Zoning
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We are making improvements to these parks in your neighbourhood
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Baden Trunk Sanitary Sewer
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We're improving Westmount Road between Victoria Street and Erb Street in Kitchener and Waterloo.
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We're improving the bus stops at Conestoga College Doon Campus.
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We're improving Bleams Road from Trussler Road to Fischer-Hallman Road in Kitchener.
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Charles Street Terminal Visioning
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The Region of Waterloo is looking to convert the temporary cycling facilities to permanent and further expand the network
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Building Better Futures: 41 Westhill Drive, Waterloo
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This project will identify short- and long-term recommendations for the Region’s Integrated Urban System.
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Building Better Futures: 1388 Highland Road West, Kitchener
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Building Better Futures: 30 Lauris Avenue, Cambridge
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475 to 485 King St N (Z-22-14, OPA-43)
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6 Regina St N and 24, 28, 34 Erb St E (OPA-41, Z-22-12)
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Application to amend zoning to allow repurposing the semi-detached dwelling for office, academic and ancillary uses associated with Wilfrid Laurier University.
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Application to amend zoning to permit a range of mid-rise residential buildings, including terrace dwellings.
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525 to 565 Conestogo Rd W (OPA 32, Z-21-03, 30T-21401)
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Application to amend zoning to allow creation of a subdivision Beaver Creek Rd and Conservation Dr .
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Application to permit a new residential neighbourhood with 36 to 40 single-detached dwellings, a road network, parks and trails and protected environmental areas.
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Neuron Mobility has been chosen as the sole-operator of a shared e-bike and e-scooter micromobility program
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The Wellesley Water and Wastewater Master Plan will examine how the Region provides water and wastewater services to the village of Wellesley for the next 30 years.
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The Kitchener Wastewater Treatment Plant (WWTP) is one of 13 wastewater treatment plants in Waterloo Region
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WREDS unites area municipalities, Waterloo EDC, and the Region of Waterloo in a shared vision for sustainable growth and prosperity.
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The applicant is proposing to construct a 6-storey mixed-use development.
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Waterloo Street reconstruction
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6 to14 Dietz Avenue North (Z-23-08, OPA-48)
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Application to amend zoning for a new student residence.
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Phase 2 Consultation
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Reimagining Doon Heritage Village
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Proposal to build new 13 storey residential building with a total of 131 residential units containing 131 bedrooms.
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The Region of Waterloo and the Township of Wilmot assume responsibility for the Petersburg Water System.
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Application to facilitate the development of 44 new dwelling units.
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Application to amend zoning to build a mixed-use development that would consist of new residential and commercial buildings with recreation and conservation lands
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Waterloo Heritage Register Review for Bill 23
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Proposal to build a 30 storey building with a mix of unit sizes. This is a resubmission of a previous application.
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Four Units, Four Storeys Zoning Bylaw Amendment
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General Amendments to the Official Plan and Zoning By-law 2024 (OPA 54 and Z-24-01)
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Application to amend zoning and the Official Plan to build a new 7 storey mixed-use building that will be connected to the existing 22 storey building at 1 Columbia St W.
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White Elm Park Playground
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Parkminster United Church and Brason Montessori School are proposing to establish a private school and a child care centre use within an existing church.
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Taking action to address housing affordability and supply challenges in our community.
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Help us keep our city trees as we grow. Have your say in our Urban Forest Management Strategy.
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The Region of Waterloo is looking to make modifications to Victoria Street in Kitchener near the future Kitchener Central Transit Hub
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High-Performance Development Standards
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Proposal to build 9 townhouse dwellings with a mixture of 2/3 bedroom units totaling 26 bedrooms.
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The applicant is proposing to allow the temporary use of a portion of the existing building for the purposes of accommodating a private school on the premises.
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130 Columbia St W and 365 Albert St (Z-24-09)
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Proposal to amend the zoning bylaw to designate new employment lands.
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2025 Budget & Business Plan
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Grand River Transit's business plan will provide a roadmap to guide transit investment priorities to 2030 and beyond
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The applicant is proposing to build a nine storey multi-unit apartment building containing sixty-four residential dwelling units with eighty-eight bedrooms.
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Copper Street leash-free dog park.
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Municipal Enforcement Services is updating its noise bylaw; and plans to use your input to help inform new noise regulations, exemption processes and bylaw updates.
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The applicant is proposing to build a twenty-four storey mixed-use building containing 185 residential dwelling units and 770 square metres of commercial floor area.
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We are improving Trussler Road from Bleams Road to the Highway 7/8 ramps in Wilmot.
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Application to remove the Holding symbol to allow construction of a six level apartment building.
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2025 Plan and Budget
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The applicant is proposing to build new two townhouse buildings at 137 and 141 Woolwich Street consisting of 11 dwelling units with frontage along Exmoor Street.
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A study to update the existing floodplain mapping for the portion of Cedar Creek between Cedarbrae Avenue and Albert Street
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Proposal to build a 9 storey apartment building containing 169 residential dwelling units and 1,675 square metres of amenity space.
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Region of Waterloo Library Service Review
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Window replacements at 30 Regional housing sites across Kitchener, Waterloo, and Cambridge.
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We're improving Myers Road from Water Street to Branchton Road in Cambridge.
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Developing one central, convenient and efficient transit hub at King and Victoria Street in Kitchener
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Waterloo Park Circuit
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Reconstruction works on Schaefer Street from Weber Street to the cul-de-sac.
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Examine our sanitary infrastructure needs considering new planning policies, growth projections, and the current needs and issues that exist in our community.
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The former Wellesley Arena and Community Centre land is a key community asset. Follow along and participate in reimaging the land.
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Planning applications occuring in Woolwich Township
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Infrastructure projects occuring in Woolwich Township
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Community projects that have an effect across Woolwich Township
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We are currently updating our CIP, last updated in 2017. Your insights and feedback will be invaluable in shaping an updated CIP that meets the community's needs.
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Share your feedback about using this tool for increasing our affordable housing supply Exploring Inclusionary Zoning to Support Affordable Housing
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We want to know what kind of experiences residents want to have when they visit this park
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Your participation will help us build inclusive and all-welcoming parks
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Share your ideas to help us add two new stormwater ponds to the park
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Share your ideas to help us improve the park and add a new stormwater facility
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Share your ideas to help us improve the parks and add a new stormwater facility
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Share your ideas to help us add a new stormwater pond to the park
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Help us upgrade the trails and replant the surface over a new underground stormwater facility
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Join the dialogue on the future of the Queen Victoria Statue
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Hespeler Heritage Conservation District
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Learn more and share your quesitons as we restore parts of Voisin and Borden Creeks
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Learn and contribute as we restore the creeks and extend the trail network
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Learn more and add your input as we update the park with new stormwater measures
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Help us plan for the ecological restoration and stewardship of this natural area
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Exploring growth and change in the areas surrounding the ION light rail system in Kitchener
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Help write Kitchener's new Official Plan. Share your voice. Shape our city.
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Share your thoughts as we renew the displays and consider whether to start adding new inductees
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Your centre, your say: Help us build Kitchener's new centre for older adults!
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What are your aspirations for Kingsdale Community Centre, its programs and services?
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Share feedback on proposed routes, signage and map connecting Kitchener's neighbourhoods
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Share your City of Kitchener 2025 Budget priorities for investment to inform Kitchener’s 2025 budget City of Kitchener 2025 Budget
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We are considering options for licensing short-term property rentals
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The study aims to make transit faster and more reliable
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Do you play or organize cricket? Help us create a strategy to meet growing demand for the sport
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Erbsville North Master Environmental Servicing Plan and District Plan
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We are looking for suggestions to improve access to ION transit stations. So people can easily get to and from transit using different modes of transportation.
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Share your thoughts and ideas about programming at our multiuse community space and market
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Housekeeping Zoning Bylaw Amendment - Inclusionary Zoning Z-24-20
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Growth plans for the Village of St. Jacobs in the Township of Woolwich are being developed for the coming decades.
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Learn more and share your questions as we restore parts of this creek
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Cambridge HAF Project: 25 Chalmers Street
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Cambridge HAF Project: 0/579 Grand Ridge Drive
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Share your perspectives and feedback on options for making fireworks safer in our community.
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We’re looking to add new features to better serve our growing community. We want to bring you more play, more connection, more opportunities. Share your thoughts.
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525 Conestogo Road W (Z-25-02)
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Queen's Bush Road construction began in the summer of 2023 and is slated to finish in the summer of 2025.
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McDougall Cottage is developing a new exhibit for 2026, tentatively titled “The Power of Nostalgia”, that will highlight Cambridge’s most cherished and nostalgic places.
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Get READI plan
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We're planning to construct a multi-use path connection between Manitou Drive and Block Line Road in Kitchener.
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Reconstruct this section of Union to replace the aged watermain, sewers, and road structure.
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Reconstruction of Albert St to replace the watermain, culvert, one set of catch basins, curb, gutter, sidewalk, bike lane separator curbs, asphalt and infrastructure.
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A new neighbourhood spray pad is coming to Eastbridge Green.
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Reconstruction of Quickfall Drive (from Mayfield to the end of Cul-de-Sac) and Langford Place (from Mayfield to the end of Cul-de-Sac).
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We are developing a strategy to guide parking supply and operations in downtown Kitchener
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115 to 119 Park St and 47 Norman St (Z-25-04)
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Application to lift holding (H) symbol to align the zone on the lands (Uptown Mixed-Use) with the Official Plan designation (Commercial).
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Let’s welcome Margaret Ave Park!
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A new neighbourhood spray pad is coming to Blue Beech Link!
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Kite flying is a recreational activity, while kite fighting is a competitive sport where participants aim to cut their opponent's kite string.
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Follow this page for updates about the reconstruction of Victoria Street and Boullee Street in New Hamburg.
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The City of Waterloo is proceeding with the reconstruction of Fountain Street from Young Street West to Spring Street West.
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Share your chalk art with us!
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Follow this page for updates about the reconstruction of Snyder's Road West and Foundry Street in Baden.
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This land will be used to increase the supply of housing in Waterloo.
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Share your stories and memories to help celebrate this beloved children's entertainer
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Long-Term Waste Management Strategy
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We're reviewing the Community Improvement Plan, a grant that encourages property owners and businesses to undertake projects that advance the City’s strategic goals.
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Enhancing newcomers' quality of life by improving access to programs and services, fostering opportunities for economic prosperity, and active community participation.
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Follow this project for updates on the Lexington Road Street Study which included road safety and active transportation (walking, cycling, mobility) considerations.
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Cleanout and retrofit of Trillium Valley Park Pond 48.
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We want to hear from you
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Let’s plan the future of Waterloo Park together!
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We want to hear from past and current grant recipients, and unsuccessful applicants, about your experiences
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Neighbourhood Bikeways help connect cycling networks safely and conveniently through neighbourhood streets. See what streets are being added to the program.
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Amendments to the Zoning By-law 2018-050 to update the parking regulations as part of a Housing Accelerator Fund Initiative.
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Minor zoning amendment application to reduce the minimum required parking rate and to permit shared access and parking between blocks in Generation Park.
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Proposal to build a 9 storey hotel containing 216 guest rooms and a 1-storey conference/banquet facility.
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Waterloo Street to city limits.
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Planned reconstruction and urbanization of Beaver Creek Road (north of Laurelwood Dr. to Conservation Dr.) and Conservation Drive (Snowcrest PL. to Roy Schmidt Rd.)
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Have a say in Kitchener’s digital future
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We're developing a new Sewer Use By-law to consolidate the Sanitary Use By-law and the Connections to Services By-laws, which were published in 1973.
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We're developing an Encroachment By-law to help residents understand how the municipal Right of Way can and can't be used.
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Browning Place to Shakespeare Drive.
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2026 Mayor's Budget
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2026 Curbside Collection Changes
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This page is to bright light to the Recreation Programming that the Township of Wellesley offers, as well as gather feedback from the public.
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A proposal to change zoning to allow a daycare centre to be opened in an existing building.
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The Township of Wellesley is looking ahead to the future and has identified a need for a Transportation and Mobility Master Plan.
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Proposal to amend the Zoning By-law to remove the holding (H) symbol to allow a child care use on the subject lands.
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We are upgrading the multi-use courts at Montgomery Park to better meet the needs of the local community
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The Region of Waterloo is trying three different crosswalk safety improvements at roundabouts.
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The play area at 100 Father David Bauer Drive in Waterloo Park is being upgraded.
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The Township of Wellesley is creating a new Official Plan – a roadmap that will guide growth and development to the year 2051.
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Northfield Dr Inc and MHBC Planning are proposing to permit three new employment uses within the previously approved development.
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Community Awareness Raising Campaign to reduce hate and build belonging.
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83 to 85 Hickory St W and 265 to 267 Hemlock St W (OPA-42, Z-22-13)
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Culvert #2048 replacement project on Posey Line
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Wilmot is creating a new Official Plan to guide how the Township grows and develops through to 2051.
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Council and staff are seeking feedback from the community on what they would like to see from the Backyard BBQ annual community event moving forward.
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To accelerate and build affordable, diverse housing in Kitchener by removing financial barriers and supporting inclusive, sustainable growth
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The Albert McCormick Community Centre (AMCC) is a well-loved community hub that has long served Waterloo.
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We're renewing the tennis/pickleball courts at Bechtel Park!
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We will be planting 10,000 trees in Waterloo over the next few years! Find where the trees will be planted and how we're growing Waterloo's urban forest.
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Connecting the trail network to improve access to transit, jobs, and services with safe infrastructure for all ages and abilities.
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We are updating these parks to better serve the community by addressing infrastructure, accessibility and long-term recreational needs
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Cast your vote for this year's People's Choice!
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Explore planning and development applications and provide feedback.
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Follow our progress on our 2025 Plan and Budget!
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Help Kitchener consider components of a fair licensing policy for unlawful evictions
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The annual plan and budget process aligns resources to community priorities as expressed in all four priority area of Council’s strategic plan: Growing with Care.
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Learn about the proposed pedestrian bridge over the Conestogo River in Wallenstein.
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The Ken Seiling Waterloo Region Museum is collecting feedback on its current activities and a potential update to its kids’ Play Space.
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The Medical Priority Dispatch System (MPDS) is coming to the Cambridge Central Ambulance Communications Centre on December 4th, 2025.
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We're planning improvements to Arthur Street in Elmira from Kenning Place to South Street E.
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The City of Waterloo is developing its next Age-friendly Action Plan (2027–2030), and we want to hear from you.
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Building Kitchener’s roadmap towards a more resilient, equitable, sustainable and efficient mobility system.
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The City of Kitchener has proposed a budget for 2026 that is affordable today, ready for tomorrow
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Follow this project for updates to plans and progress on lighting in Moses Springer Park. The project team is happy to take your questions.
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Help us design our home page!
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Help name Kitchener's new electric Zamboni for the ice pad at Carl Zehr Square
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Follow this page for information on the Columbia and Lexington EA Addendum.
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The Region of Waterloo Museums and Archives would like your participation in a survey about its current direction and future goals.
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Help shape this urban park into a welcoming space that better serves the growing downtown community
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2026 Park Playground Replacements
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2026 Park Playground Replacements
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2026 Park Playground Replacements
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2026 Park Playground Replacements
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Who should pay for growth-related costs in Waterloo?
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One last time, cast your vote and give the rest of the snow plows names to call their own
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The City is looking to get input regarding the residential parking bylaws.
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Road reconstruction project.
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This project invites the community to help shape the future of a new library location at the Bloomingdale Community Centre.
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City Hall Customer Service Project
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Kitchener is exploring ways to improve how we conserve and manage trees on private property to help meet our tree canopy goals.
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Northfield Drive to Benjamin Road.
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Share your thoughts on a bylaw that protects the rental housing supply.
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Share your experiences, feedback and ideas to guide the expansion of our nature education and stewardship programs.
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Rebuild of Franklin between Thomas St and Adam St in Hespeler.
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The Stanley Park Community Association (SPCA) is reviewing the programs and events we offer and want to hear from you. Your ideas will help shape what comes next!
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The Region of Waterloo is planning road and bridge improvements on Maryhill Road from St. Charles Street to the Waterloo/Wellington boundary in the Township of Woolwich.
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Follow this page for updates about the Haysville Water Chamber project.
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This Privacy Policy is incorporated into and forms part of our Terms of Use (TOU), which outlines the terms and conditions you agree to when accessing and using the Site and the service. All capitalized terms used in this Privacy Policy and not otherwise defined herein have the meaning ascribed such terms in the TOU.
By using this Site, the service, or voluntarily providing personal information while using any feature of the Site or service, you consent to Social PinPoint, the Region and the Cities and the Townships collecting, using and disclosing your personal information as regulated by the Municipal Freedom of Information and Protection of Privacy Act (“MFIPPA”), the Personal Information Protection and Electronic Documents Act (Canada) (“PIPEDA”), and other legislation as applicable in Canada and the Province of Ontario, as amended. You can find more information about your privacy rights on the websites of the Information and Privacy Commissioner of Ontario (www.ipc.on.ca) and Office of the Privacy Commissioner of Canada (www.priv.gc.ca ).
When you voluntarily provide us with personal information you consent to our collecting it and using it pursuant to this Privacy Policy.
If you decide to withdraw your consent to allow us to collect, use, disclose your personal information that we consider reasonable to fulfill the needs of our relationship and/or your use of the Site and the service, we may not be able to continue to provide you with the service offered through the Site.
By using the Site and services and/or providing us with Personal Information you agree that you are at least the age of majority in Ontario or if you are under 18 years old you agree that you have the consent of your parent/legal guardian. This Site and the services are not intended for children under the age of 13. If you are under the age of 13 years of age, then please do not use the Site or service.
By using our Site, you consent to this Privacy Policy.
Basic Identifying Information
We collect information from you when you register to use this Site. This information includes but is not limited to your:
Demographic Information
Additional demographic information such as municipality of interest, categories of interest, postal code, gender, year of birth is optional and will be used to identify your engagement interests and to allow the municipalities to understand who they are and are not hearing from. Additional information may also be collected during individual engagement opportunities to enhance the value of the engagement responses.
User-Generated Information
We collect information that you put on the Site after you have signed up including but not limited to:
User-Behaviour Information
We collect information about your behaviour on the site including but not limited to:
Note that you can browse the Site anonymously without signing up.
To Collect and Collate your Feedback to Inform Decision-Making
We collect this information for our public consultation program to help inform decision-making. The information is used by the Region, the Cities and the Townships for analysis and interpretation, including the use of Social PinPoint’s Analysis Assistant to automate the analysis of qualitative, open-ended feedback using advance Natural Language Processing technology. Your comments may at any time and without restriction, be edited, copied, compiled, used, distributed, translated, published and repackaged by the Region and the Cities in any forum or medium (e.g. council reports, webcast, published on websites etc.). Your comments may be irrevocable once you publish them. The Region and the Cities may also use all the information about yourself or other matters and information derived or generated from Site in any medium, including without limitation the right to search the information consistent with this Privacy Policy.
To Send You Periodic Emails
The email address you provide for registering on the Site may be used by Social PinPoint, the Region and/or your pre-selected City or Township to send you emails providing you with information about consultations which you have participated, information and updates pertaining to the Region or your pre-selected City of interest and topics you have already shown an interest in through past engagement opportunities and/or new engagement opportunities, and information about third-party websites in which you might be interested in based on your past Site activities and when you subscribe to a specific topic
Your consent to receive these emails does not affect your ability to unsubscribe from receiving future emails by activating the unsubscribe link at the bottom of each email.
To Protect the Integrity of the Discussion
By monitoring the information that you provide we are able to protect the integrity of the discussion from other users who may attempt to unduly influence the outcomes of the consultation process.
When you register for a user account you provide four types of information:
Publicly Available Information:
Publicly available information is limited to your screen name and any comments you leave under that name in the forums or other tools on the Site.
Note: We strongly recommend use of an anonymous screen name. However, if you choose to identify yourself through your screen name or otherwise then your name will be publicly visible. Based on the nature of your comments and/or information provided to the Site, your identity may be apparent to other users. Your screen name may be edited by you at any time through the edit profile function on the Site.
Depending on the engagement tool, your responses may be publicly visible.For example, survey responses are not visible, but comments and questions on forums or in the question and answer tool are publicly visible.Feedback (including overall results of polls and surveys, and in some instances, unidentifiable and randomly chosen quotes or comments from surveys) may be published in publicly available reports at the end of the consultation period, you would not be identifiable in these cases.
Please also keep in mind, however, that under MFIPPA formal submissions uploaded to this Site may be made available for public viewing by the Region and/or the Cities and/or Townships at its own volition or at the request of a member of the public.
Information available to Social PinPoint, the Region, the Cities and the Townships includes:
Occasionally, the Region and/or a City and/ or a Township may include links to third-party sites that are independently owned and operated by other entities which are not associated or affiliated with the applicable Region, City or Township. You understand and agree that the Site’s Privacy Policy is applicable only while using this Site. When you click on third-party links on our Site, the links may direct you away from our Site. These third-party linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. If you decide to access third party linked sites you do so at your own risk.
Please also visit our TOU section establishing the use, disclaimers, and limitations of liability governing the use of our Site.
We support your right to access your personal information that we have collected. To make a request for access to your personal information that we have on file, please contact us at the contact information as set out below. Please note that your right to complete access cannot be guaranteed due to certain legal restrictions to your right to access. For example, you will not have access to files that contain personal information about other users or our confidential information. If you are denied access, we will notify you of the reason and any recourse available to you.
We will keep your personal information as complete, accurate and up to date as necessary. To amend or update your personal information to ensure its completeness and accuracy, please contact us at the contact information set out below. If there is a discrepancy or disagreement about the accuracy of your personal information this will be noted on your file. Notwithstanding anything in this Privacy Policy, if your personal information is provided as part of your comment, then it may not be possible to retract it if it is re-published.
We reserve the right, at our sole discretion, to update, change or replace any part of this Privacy Policy without further notice or liability. If we do this, we will post the changes to this Privacy Policy on the Site and will indicate at the bottom of this Privacy Policy the date this Privacy Policy was last revised. It is your responsibility to check our Site periodically for changes. Your continued use of or access to our Site or the Service following the posting of any changes to this Privacy Policy constitutes acceptance of those changes. Notwithstanding the above, we will not change the use of your personal information unless you consent to such change in use.
Personal information collected for the Region, the Cities and the Townships is collected pursuant to section 11 of the Municipal Act, 2001, S.O. 2001, c. 25, as amended, for the public consultation program in accordance with the requirements of MFIPPA and may be used by the Region, the Cities and the Townships in accordance with this Privacy Policy. Questions about this collection, use, disclosure, and storage of personal information, or notice of collection can be directed to the following applicable municipality:
For information about how Social Pinpoint will use your data, please visit their privacy policy.
Social Pinpoint (“Social Pinpoint”) has been commissioned by The Regional Municipality of Waterloo, The Corporation of the City of Cambridge, The Corporation of the City of Kitchener and The Corporation of the City of Waterloo, Township of Wellesley, Township of Wilmot, Township of Woolwich (“the Municipalities) to collect and display user content on their behalf for the sole purpose of permitting you to provide your opinion and other content to the Region, Cities and Townships. Your data is being processed in accordance with the municipalities’ Privacy Policy, where you can find details about how the Municipalities will use your information. As a data processor, Social Pinpoint’s Privacy Policy provides information about how they process data on behalf of the Municipalities.
By using the Site or posting Your Content, you agree to the Municipalities and Social Pinpoint’s Privacy Policies and the Terms of Use set forth below. If you want the municipalities to stop sending you emails, then opt out by clicking on the ‘unsubscribe’ link in your email.
These Terms of Use contain important terms and conditions that describe your rights and obligations and describe how you can use the Site (“TOU”). Please read the TOU carefully before accessing the Site. You are offered access and use of the Site only on the terms and conditions set forth in this TOU. By accessing and using the Site, and regardless of whether you register on the Site, you agree to the TOU.
Social Pinpoint owns and operates the technology that powers the Site. Social PinPoint provides questionnaires, surveys, forums, chat rooms, access to discussions and other Linked Content (as defined below) and also hosts the Site for the benefit of the Municipalities. However, the Municipalities control use of the Site where You will be able to engage and communicate with the Municipalities and other interested parties.
1. DEFINITIONS
“Content” means any information, data, music, sound files, photographs, graphics, images, videos, articles, or other content or material created, uploaded or made accessible on the Site.
“Controller” means the Municipalities that determines the purposes and means of the processing of personal data.
“Linked Content” means any Content or websites other than the Site that you may access through a link found on the Site.
“Site” https://www.engagewr.ca.
“You, Your or Yours” means the individuals who are invited by the Municipalities to use the Site.
“Your Content” means any Content that you provide, upload or make accessible on the Site.
We, Us or Our means Social Pinpoint and the Municipalities.
2. REGISTRATION
2.1 Registration is optional. If you choose to create an account, this Section 2 applies to you. To register for an account on the Site, You must be the older of:
2.2 When You register, You will:
2.3 If You provide any information that is untrue, inaccurate, not current or incomplete , or Social pinpoint suspects that You have provided such information, Your account may be suspended or terminated.
2.4 After You complete the user registration process at the Site, You will receive a user password and account name to access the Site. In connection therewith You:
2.5 Social Pinpoint or its agents, may require access to Your user account to respond to service or technical issues. If you have provided your consent, Social PinPoint may communicate with you through Your user account by sending messages, newsletters, and other information. If you want Social PinPoint to stop sending you emails, then opt out by clicking on the ‘unsubscribe’ link in your email. The Municipalities reserves the right to access all Content and communicate with You in accordance with its Privacy Policy and applicable law.
3. ABOUT CONTENT
3.1 We own all the intellectual property rights that we create in our Content (see Section 8 below).
3.2 You own Your Content. We are not responsible for the substance, accuracy, completeness, appropriateness, or legality of Your Content.
3.3 You have no expectation that Your Content will be published on the Site.
3.4 We do not endorse or assume any responsibility for any Linked Content, or any information, materials, products, or services found or offered on or through Linked Content. If You access Linked Content from the Site, You do so at Your own risk, and You understand that neither the TOU nor Municipalities or Social Pinpoint privacy policies apply to Your use of such Linked Content. You expressly release Us from any and all liability arising from Your use of any Linked Content, the Site, or Content.
3.5 You must evaluate, and bear all risks associated with the use of any Content, including any reliance on the accuracy, completeness, appropriateness, or usefulness of such Content.
3.6 Your Content will be seen by Social Pinpoint and may be made publicly available on the Site or elsewhere.
3.7 Additionally, even if Your Content is not made public or available to third parties on the Site, Your Content may be subject to applicable open records laws.
3.8 You also acknowledge and agree that We and Our designated agents have the right (but not the obligation), in Our sole discretion, to review and monitor Content on the Site, including Your Content, and we may remove or refuse to post, in Our sole discretion, any Content, including if it violates our Moderation Rules (see below). In some cases, Social Pinpoint has the right to review and approve Content before it is included on the Site. Note that neither Social Pinpoint nor the Municipalities edit your Content.
4. USER CONDUCT
4.1 You understand and agree that:
4.2 You shall not post Content that:
4.3 You shall not:
4.4 You agree to and shall comply with our moderation rules for the Site, which can be found at https://www.engagewr.ca/moderation (“Moderation Rules”)
4.5 The Site gives you the opportunity to engage and communicate with third parties, including Social Pinpoint. You acknowledge and agree that your communications with Social PinPoint and any third parties via the Site are subject to the above rules and may be disclosed to any investigating authority if it violates this Section 4.
5. PRIVACY POLICY
5.1 When You access and use the Site, information submitted by You will belong to the Municipalities as data Controller. This information may include personal data (e.g. Your name, age, contact details etc.). Social Pinpoint, as Processor, processes data on behalf of the data Controller. Processing means (among other things) ensuring the Site runs properly, that Your data is securely stored and is available to the Controller so that they can effectively manage the Site and Your Content.
6. DISCLAIMERS
We offer the Site and Content to You on an “as-is” and “as available” basis. We make no representation or warranty that the Site or Your use thereof will be uninterrupted, timely, secure, or error free. To the fullest extent allowed by applicable law, We disclaim all warranties of any kind arising from or related to the Site or Content, whether express or implied, including without limitation all warranties of merchantability, fitness for a particular purpose, course of performance, title and noninfringement.
7. INDEMNITY AND RELEASE
You shall indemnify and hold Us harmless from, and at Our request, defend any or all of the foregoing against, any claim, cause of action, proceeding or demand and all related costs, expenses, damages, and other liabilities, including reasonable legal fees, related to or arising out of: (a) Your Content; (b) Your interactions or relationship with Social Pinpoint; and (c) Your violation of any other's rights or applicable law.
8. MODIFICATIONS AND DISCONTINUANCE
8.1 We may change the TOU from time to time without prior notice to You, and We will indicate there is an updated TOU by posting it to the Site. Your sole and exclusive remedy, if you do not agree to the modified TOU will be to cease all access and use of the Site.
8.2 We reserve the right at any time and from time to time to modify or discontinue access to the Site (or any part), with or without notice, temporarily or permanently without liability to You or to any third party.
9. GENERAL INFORMATION
9.1 Each party will, at all times, exercise its rights and perform its obligations under this Agreement in compliance with all applicable law, rules, and regulations.
9.2 The TOU and the Municipalities Privacy Policy constitute the entire agreement between you and the Municipalities with regards to your use of the Site.
9.3 The TOU will be governed by and construed in accordance with the laws of the jurisdiction of the Municipalities, and all disputes will be resolved in a court of competent jurisdiction within such jurisdiction. No applicable principals of conflicts of laws, imputed terms of the Uniform Commercial Code, or the United Nations Convention on contracts for the international sale of goods will apply to the TOU.
9.4 Our failure to exercise or enforce any right or provision of the TOU must not be treated as a waiver of the right or provision.
9.5 If any provision of these TOU, or portion thereof, is held to be invalid, illegal or unenforceable by a court of competent jurisdiction, such provision will be severed and the remaining provisions of the TOU will remain in full force and effect.
9.6 Your rights and obligations under the TOU are personal and may not be assigned in any way without our permission, and which may be withheld in our absolute discretion.
9.7 Headings in the TOU are for convenience only and do not affect interpretation.
Please review the Terms of Use for Social Pinpoint.
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Creating an account helps us better understand your needs and the needs of the community. We strongly recommend use of an anonymous screen name. However, if you choose to identify yourself through your screen name or otherwise then your name will be publicly visible. Based on the nature of your comments and/or information provided to the Site, your identity may be apparent to others users. Your screen name may be edited by you at any time through the edit profile function on the Site.
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We ask these questions to better understand who registers for this site. This helps us assess whether we are reaching and hearing from a diversity of community members. We understand these questions can feel very personal. While you may not identify strongly with all these options, for some people who hold these identities, it is very important that they are recognized. Your answers are kept confidential.
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